Terms and Conditions for QueuePace Innovations

Welcome to QueuePace Innovations. These Terms and Conditions ("Terms") govern your access to and use of our online platform and services, including real-time queue management solutions, predictive analytics, automated scheduling systems, customer journey mapping, operational efficiency consulting, and resource allocation software. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies or guidelines referenced herein. If you do not agree to these Terms, you may not use our services.

2. Services Provided

QueuePace Innovations offers a suite of logistics and supply chain technology solutions designed to optimize operational efficiency. These services include, but are not limited to:

• Real-time queue management solutions
• Predictive analytics for flow optimization
• Automated scheduling systems
• Customer journey mapping
• Operational efficiency consulting
• Resource allocation software

Specific details regarding features, pricing, and service levels will be outlined in separate agreements or proposals.

3. User Obligations

As a user of our services, you agree to:

• Provide accurate, current, and complete information as may be required for service setup and ongoing use.
• Maintain the confidentiality of any account credentials and be solely responsible for all activities that occur under your account.
• Comply with all applicable local, national, and international laws and regulations in connection with your use of our services.
• Not use our services for any unlawful or prohibited activities.
• Not interfere with or disrupt the integrity or performance of our platform or data contained therein.

4. Intellectual Property

All content, features, and functionality on our online platform, including but not limited to text, graphics, logos, icons, images, software, and services, are the exclusive property of QueuePace Innovations or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our services strictly in accordance with these Terms.

5. Data Privacy

Your privacy is important to us. Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your data.

6. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. QueuePace Innovations does not warrant that the services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

7. Limitation of Liability

In no event shall QueuePace Innovations, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Indemnification

You agree to defend, indemnify, and hold harmless QueuePace Innovations and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

9. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Any dispute arising from or relating to the subject matter of these Terms shall be subject to the exclusive jurisdiction of the courts located in Singapore.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

QueuePace Innovations

315 Ang Mo Kio Avenue 3,

Block 315, Unit #05-18,

Singapore, Central Region, 560315,

Singapore